Policies

Privacy Policy

1. Introduction

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

We only collect the baseline identity and contact data necessary to provide you with travel recommendations and link suggestions. We do not collect or store passport numbers, national ID numbers, or financial/payment card data.

The data we collect directly from you via our contact forms, emails, or intake questionnaires includes:

  • Full Name

  • Date of Birth

  • Gender

  • Email Address

  • Telephone Number

3. How and Why We Use Your Data

We process your personal data under the lawful basis of Performance of a Contract (to fulfill your request for travel advice) or Legitimate Interests (to communicate with you). We use this information to:

  • Respond to your travel inquiries and questions.

  • Research and curate customized travel link recommendations.

  • Communicate with you regarding your travel plans.

4. Data Sharing and International Transfers

Because our business model relies entirely on providing you with links to book directly, we do not share or transfer your personal data to hotels, airlines, or external travel suppliers.

However, we serve international clients globally. By submitting your inquiry from outside the United Kingdom, you acknowledge that your basic contact information will be securely transmitted, stored, and processed within the UK where our operational servers are located.

5. Data Security and Retention

We implement strict administrative and technical security measures to prevent your personal data from being accidentally lost, used, or accessed unauthorized. We only retain your personal data for as long as necessary to fulfil the purposes we collected it for, typically up to [Insert Duration, e.g., 12 months] following the conclusion of our advisory services, unless required by UK tax law to keep business communication logs longer.

6. Your Legal Rights Under UK GDPR

Regardless of where you reside globally, we grant you the following rights under UK data protection laws:

  • The right to access the personal data we hold about you.

  • The right to rectification to correct any inaccurate information.

  • The right to erasure ("the right to be forgotten") to delete your data from our systems.

  • The right to restrict or object to certain types of data processing.

To exercise any of these rights, please contact us at the email address provided below.

7. Governing Law and Jurisdiction

This policy, our website, and any legal disputes arising from our advisory services are governed exclusively by the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales.

8. Contact Details

If you have any questions about this Privacy Policy or wish to make a data request, please contact us at:
Email: [Insert Contact Email Address]

Terms and Conditions

Travel Consultation and Itinerary Advisory Agreement

Terms and Conditions

Welcome to our travel advisory services. Please read these Terms and Conditions ("Terms") carefully before using our services. By engaging us for travel consulting, itinerary planning, or flight advisory services, you agree to be bound by these Terms.

1. Scope of Services

We operate strictly as a travel advisory and consultation service. Our services include:

  • Researching and designing customised travel itineraries.

  • Advising on destination details, logistics, and flight routes.

  • Providing hyperlinks ("links") to third-party travel suppliers, accommodations, transportation providers, and airlines.

2. Explicit Exclusion of Booking Services

We do not book, reserve, or purchase any travel services on your behalf.

  • You are entirely responsible for executing all bookings, payments, and reservations directly with the third-party providers.

  • No contract for travel services exists between us and you; your travel contracts are solely between you and the respective travel suppliers.

3. Client Responsibility for Bookings and Verification

Because you are completing the transactions yourself, you assume full responsibility for your travel arrangements:

  • Accuracy: You must verify all dates, times, names (matching your passport exactly), departure points, destinations, and booking details before completing any transaction.

  • Review of Supplier Terms: You are responsible for reading and accepting the terms and conditions, cancellation policies, change fees, and baggage rules of every third-party vendor you book through.

4. Third-Party Links and Pricing Disclaimer

Any links to third-party websites or services are provided solely for your convenience:

  • We do not control, endorse, or guarantee the content, availability, or pricing found on third-party websites.

  • Prices and availability fluctuate dynamically in the travel industry. We cannot guarantee that a price or option presented during our consultation will remain available by the time you attempt to book it.

  • We are not responsible for any technical errors, transaction failures, or secure payment issues on third-party websites.

5. Flight and Itinerary Advice

Our recommendations are based on the information available at the time of consultation and our professional experience:

  • Flight schedules, routes, and airline alliances are subject to change by the airlines at any time without notice.

  • Itinerary suggestions are guidelines. Local conditions, weather, strikes, political climate, or seasonal closures may impact your trip. It is your responsibility to monitor local conditions before and during travel.

6. Fees and Payment Terms

  • All fees for consultation, itinerary creation, and advisory services are detailed prior to engagement and are payable in advance.

  • Advisory fees compensate strictly for our time, research, and expertise. Consequently, all fees paid to us are non-refundable, regardless of whether you choose to use the itinerary or proceed with the recommended bookings.

7. Passports, Visas, and Health Requirements

It is your sole responsibility to ensure that you and all members of your traveling party meet all legal entry and exit requirements for your destinations:

  • You must possess a passport valid for at least six months beyond your intended return date.

  • You are responsible for obtaining all necessary visas, transit visas, electronic travel authorisations (such as an ESTA or ETA), and fulfilling health or vaccination mandates.

8. Travel Insurance

We strongly recommend that you purchase comprehensive travel insurance immediately after making your self-booked travel arrangements. It is your responsibility to select a policy that covers trip cancellation, trip interruption, flight delays, emergency medical evacuation, and baggage loss. We do not provide or sell insurance policies.

9. Limitation of Liability and Indemnification

  • To the maximum extent permitted by law, we will not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from your trip, your reliance on our advice, or your use of third-party links.

  • We are not responsible for any financial loss, injury, illness, death, delay, or disruption caused by third-party suppliers, airlines, hotels, or unforeseen events (force majeure).

  • You agree to indemnify and hold us harmless from any claims, damages, costs, or liabilities arising from bookings you execute or travel choices you make based on our consultations.

10. Dynamic Market Disclaimer

  • Volatile Pricing: The travel industry is highly dynamic. Prices for flights, accommodation, and activities can change by the minute.

  • No Price Guarantees: We do not guarantee the availability or price of any itinerary item or link provided. You are strongly advised to book links immediately upon receipt to secure displayed rates.

11. Communication Requirements & Order Cancellation

  • Frequent Communication: Our iterative planning process requires frequent and active communication from you to tailor the itinerary accurately.

  • 5-Day No-Contact Rule: If you fail to respond to our communications for more than five (5) consecutive calendar days, we reserve the right to cancel your order immediately.

  • No Refund on Abandonment: In the event of a cancellation due to a lack of contact, no refunds will be issued for any fees paid.

12. Right of Withdrawal & 14-Day Cooling-Off Period Waiver

  • EU/UK Consumer Rights: Under the UK Consumer Contracts Regulations and EU Consumer Rights Directive, consumers normally have a 14-day statutory "cooling-off" period to request a full refund for services ordered online.

  • Express Request and Waiver: By purchasing our services and requesting that we begin the customized itinerary research and planning before the end of this 14-day period, you expressly acknowledge and agree that you waive your right of withdrawal.

  • Fully Performed Service: Once the digital service or research has been commenced or fully completed at your request, you forfeit the right to a 14-day refund.

13. Refund and Postponement Policy

  • Strict No-Refund Policy: All fees paid to us are strictly non-refundable once service provision has commenced.

  • Unforeseen Serious Events: Exceptions to the no-refund policy are limited exclusively to proven, unforeseen serious events, restricted to:

    • Major natural disasters or environmental catastrophes directly impacting your ability to travel or communicate.

    • Severe, documented personal illness.

    • Sudden death or funeral of an immediate family member.

  • Postponement Remedy: In the event of such a serious circumstance, no cash refund will be given. Instead, you may request to postpone the itinerary research and service for a maximum of three (3) months from the original scheduled date.

  • Proof Requirement: Valid documentation (e.g., a medical certificate, death certificate, or official government travel warning) must be provided to approve a postponement.

14. Governing Law

  • These Terms are governed by the relevant consumer protection frameworks of the European Union and the United Kingdom, adapted to the provision of digital consultation services.

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THIRD-PARTY LINK & AFFILIATE DISCLOSURE

1. Informational Services Only (No-Agency Clause)

We act strictly as an independent travel advisor and information provider. We are not a travel agent, tour operator, or booking platform. We do not sell, arrange, or book flights, hotels, car rentals, or travel packages. Any links provided on this website are for informational and convenience purposes only.

2. Independent Third-Party Contracts

When you click on a link provided by us and make a purchase or booking, you are entering into a direct, binding contract with that specific third-party supplier (e.g., airline, hotel, booking engine). We are not a party to that transaction. We have no control over, and accept no responsibility for:

  • The terms and conditions of third-party suppliers.

  • The accuracy of their booking systems, availability, or pricing.

  • The safety, quality, cleanliness, or condition of any travel services provided.

3. Pricing and Availability Disclaimer

Travel pricing, scheduling, and room/seat availability fluctuate dynamically by the minute. We cannot guarantee that any rate or availability shown or linked from our website will match what the third-party supplier charges at the moment you click the link. All prices must be verified directly with the supplier before completing your booking.

4. Limitation of Liability & Cancellations

We are not financially or legally liable for any direct or indirect losses, cancellations, delays, injuries, or disruptions resulting from bookings made via our provided links. Any disputes, refund requests, cancellation fees, or modifications regarding your travel must be handled exclusively and directly with your chosen travel supplier.

5. Affiliate and Commission Disclosure (UK ASA Compliance)

In compliance with the UK Advertising Standards Authority (ASA) guidelines, please note that some of the links on this website may be affiliate links. This means that we may earn a small commission or referral fee if you click through and complete a booking or purchase, at absolutely no additional cost to you. This financial support helps maintain this website and our advisory services.

Booking, Cancellation & Fee Policy